You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable). Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. If you notice an issue on the products or anything else on the order, please submit a problem report and also fill out THIS FORM. Claims deemed an error on our part are covered at our expense. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. We’ll get back to you with a resolution as soon as possible!Īny claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. To help us resolve this for you quickly, please fill out THIS FORM within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’re so sorry if the product you ordered arrived damaged. I received a wrong/damaged product, what should I do? If you have any questions about your tracking or shipment, drop us a line by filling out THIS FORM.
You’ll receive a tracking link via email when your order ships out. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost. If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us HERE on our Contact Page with your order number.
What should I do?īefore getting in touch with us, please help us out by doing the following: My order should be here by now, but I still don't have it. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases. This fee is not in our control and is assessed by your local customs office. We work with an on-demand order fulfillment company with facilities worldwide!Īn additional customs and tax fee can occur on international orders. It's difficult to predict the shipping times. We're seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges. Our fulfillment times may be longer than usual and may continue to increase until things get back to normal.
The shipping time depends on your location, but can be estimated as follows:
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. Stop if ever in pain, dizzy, or concerned. Must also vow not to ever put yourself or your kids in a compromising position. For participation you must agree to release Anna Kooiman Stuckey, Strong Sexy Mammas, and all related parties from liability. Must understand and accept that this program and all fitness programs have an inherent risk of harm. If you are between sizes, size down.Īll prices are listed in United States Dollars. The only exception would be the Bondi yoga leggings. If you are between sizes, we always recommend sizing up. Unfortunately due to our set-up, we do not offer returns or exchanges on digital or physical products unless physical products were to arrive faulty or damaged.
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